Knowledge Base/Customer Support/FAQ

Answered

How do I get the free CD/DVD contents offered in the magazine?

Christine
asked this on September 21, 2011 15:12

Here at PixelMags, we are the facilitation software that hosts the digital version of the magazine online. We are able to support both interactive and replica tablets of each app for the publishers of each of the magazines we host.  However, the type of which functionality to use in each app is a decision made solely by the publisher. 

 

Unfortunately, the publisher does not provide the free CD/DVD content within the digital magazine issue you purchased. Each magazine’s online description details information regarding what content is provided in each issue. We regret any misunderstanding. Sometimes publishers will provide access to their free CD/DVD content on their respective websites. Please consult the publication’s website for more information.

 

We monitor customer feedback on a per-magazine basis and inform each publisher when there is a demand for the CD/DVD content to be available with the digital download. 

 
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